(1-Day) Workshop on
​Best Practices of E-commerce Transactions using TR 76

Next Intake
13 October 2020 -  eLEARN via Zoom Classroom  
Technical Reference 76 (TR 76) is the first national standard on guidelines for e-commerce transactions launched by the Enterprise Singapore (ESG) and the Singapore Standards Council. TR 76 serves as a practical reference for e-retailers and online intermediaries to build trust and transparency in online transactions.

​SIRS, in collaboration with ESG, presents this one-day workshop which covers the entire e-commerce transaction process including browsing, purchasing, payment, delivery, product tracking, returns, and customer support practices. Learn to map your e-commerce process with TR 76 to gain customers’ confidence
The 1-day hands-on programme covers the following:

  • Introduction to the global e-payment elements and evolution

  • Discover how you can save time and effort in content creation, delivery, and governance to generate more shopping carts and close sales

  • Understand how to manage after-sales disputes, security concerns, and other issues arising from e-commerce transactions

  • Learn to apply TR 76 to your online processes to achieve  high quality consumer experience, reduce cost and improve business outcomes 

    Send me the Best Practices of E-commerce Transactions ESG TR 76 1-Day Workshop brochure today!

​Programme Fee
Self-sponsored individuals may use their SkillsFuture Credit to pay the nett course fee/s.
Singaporean / Singapore PR

​Enjoy 70% funding
$51.36
Singaporean 40 years & above 


​Enjoy 90% funding ​
​​$19.36*
S’porean / SPR sponsored by SMEs 

​
​Enjoy 90% funding
​​$19.36*
* Fee is under Enhanced Training Support (ETSS) for SMEs.
​Absentee Payroll - 90% of hourly basic salary capped at $10 per hour.
Others


​​$171.20

All fees include prevailing GST.

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