(1-Day) Workshop on
​Best Practices of E-commerce Transactions using TR 76

Next Intake: Register Here for more information

Technical Reference 76 (TR 76) is the first national standard on guidelines for e-commerce transactions launched by the Enterprise Singapore (ESG) and the Singapore Standards Council. TR 76 serves as a practical reference for e-retailers and online intermediaries to build trust and transparency in online transactions.

​SIRS, in collaboration with ESG, presents this one-day workshop which covers the entire e-commerce transaction process including browsing, purchasing, payment, delivery, product tracking, returns, and customer support practices. Learn to map your e-commerce process with TR 76 to gain customers’ confidence.

The 1-day hands-on programme covers the following:

• Introduction to the global e-payment elements and evolution
  
  
• Discover how you can save time and effort in content creation, delivery, and governance to generate more shopping carts and close sales
  
  
• Understand how to manage after-sales disputes, security concerns, and other issues arising from e-commerce transactions
  
  
• Learn to apply TR 76 to your online processes to achieve  high quality consumer experience, reduce cost and improve business outcomes 

​Programme Fee
​Fees reflected are after subsidy and includes prevailing GST. ​

Singaporean / Singapore PR
​Enjoy 70% funding
$51.36

Singaporean 40 years & above 
​Enjoy 90% funding ​
​​$19.36*

S’porean / SPR sponsored by SMEs 
​​Enjoy 90% funding
​​$19.36*

*Fee is under Enhanced Training Support (ETSS) for SMEs.
Absentee Payroll: 80% of basic hourly salary, capped at $7.50 per trainee-hour

Others
​​$171.20

Additional Funding Support for Self-Sponsored
​Self-sponsored individuals may use the following additional funding support to pay for their unfunded course fee. 
This course is eligible for the funding stated below. 
Please click on the links of the funding to check if you are eligible. ​

​SkillsFuture Credit oconsists of credits which Singapore Citizens (SCs) can use to pay for out-of-pocket course fees for attending  courses. The credits can be used on top of existing course fee subsidies provided by the Government.

REGISTER HERE

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