Social Media Crisis Management

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​We will notify you when the next class is available. 

While social media can be an essential tool to increase brand awareness, drive customer engagement, and ultimately bring in sales, a social media crisis can be extremely damaging to brands. In today’s connected world, a poorly managed event on social media can explode into a public outrage. Business with a robust social media crisis management strategy can prevent small issues from spiralling into a full-blown social media crisis. Learn how business can prepare and set strategy to minimize permanent damage to the brand and business during a social media crisis.

Social Media Crisis Management masterclass offers a strategic groundwork map in response to social media crisis.
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• Employ the framework to prepare for potential social media crises
• Qualify the value of investing in mitigating risks on social media
• Prepare policies and guidelines to guide an organisation 
• Assess the circumstance to qualify an actual social media crisis 
• Employ the appropriate support tools and resources 
• Avoid issues that can cause unnecessary further escalation of issues

Speaker Profile

Ryan Lim
Principal Consultant, Founding Partner
Ryan is the Founding Partner and Principal Consultant of QED Consulting. He has more than 15 years of digital marketing experience leading teams to become leaders of the industry. Ryan is always known to lead industry trends and thus provides his clients with a constant competitive advantage. Many of his proprietary digital frameworks and methodologies on digital transformation are adopted by leading institutions and organizations.

Currently, he provides strategic counsel and advisory to senior management teams of leading global brands, and is constantly sought to train marketing professionals and their teams. He has trained over 3,000 marketing professionals across the ASEAN region to date and is also actively lecturing at tertiary institutions. 

Programme Fee
Self-sponsored individuals may use their SkillsFuture Credit to pay the nett course fee/s.

Singaporean / Singapore Permanent Resident
$240.75
​Enjoy 70% funding

Singaporean 40 years & above 
Singaporean / SPR sponsored by SMEs*
$90.75
​Enjoy 90% funding

* Reimbursement of $150 under ​ETSS / SkillsFuture Mid-Career Enhanced Subsidy.

Others
​$802.50

All fees include prevailing GST.

register here

Send me Social Media Crisis Management Brochure today!

Brochure includes detailed course outline.