Omni Commerce Retail
(SkillsFuture Credit Course Reference: CRS-N-0044131)

Next Intake for Online Training
 2020 (Mon-Wed)
Digital transformation has empowered consumers more than ever before through access to information and to one another anytime and anywhere. Retailers who can infuse consumer perspective into their approach to Omni-commerce strategy can gain competitive advantage. Be it brick-and-mortar store, website, mobile app or e-marketplace, retailers need to understand how Omni-commerce space works and drive a customer-centric approach towards managing their e-commerce business elements across all the platforms.
Applying real-time analytic tools, building a highly integrated supply chain, creating effective Omni-commerce marketing campaigns are some of the considerations in developing an effective Omni-commerce strategy.

Upon completion, participants will gain deeper knowledge, and practical application on:
  • Developing an effective Omni-commerce strategy 
          Identify the 5 key future trends, 7 key technology enablements and cross border trade.
  • Applying key success tools in the new Omni-commerce business 
​          Use real time analytic of management consoles, streamline platforms mechanism and KPI to              lead your Omni-commerce team intelligently.
  • Re-designing your organization structure  
          ​Adopt the blue and red ocean middle game strategy to build a highly competent team in the               new digital environment.
  • Building an integrated supply chain for new retail & value chain
​          Create a seamless customer experience from in-store sales personnel to backend logistics with            an integrated supply chain strategy.
  • Big data driven market sizing, product & pricing driven traffic and conversion
 ​         Understand how to leverage an AI system to execute creative marketing, product development            and pricing strategy effectively.
  • Creating effective Omni-commerce marketing campaigns and understand new millennial mobile marketing
          Attract new millennials who are savvy to buy online and offline via rhythm promotional 
          activities.
  • Developing social media strategy and KPI
          Create winning social commerce strategy to drive traffic and sales.

Suitable for C-level Executives, General Managers, Heads of Technology/IT, Marketing & Business Development, Heads of Delivery, Technologists, and Innovation Managers.

Programme Fee
​Fees reflected are after subsidy and includes prevailing GST. ​

Singaporean / Singapore Permanent Resident
$513.60
​Enjoy 70% funding
Singaporean 40 years & above 
Singaporean / SPR sponsored by SMEs*
$193.60
​Enjoy 90% funding

* Reimbursement of $150 under ​ETSS / SkillsFuture Mid-Career Enhanced Subsidy.
Others
​$1,712.00

Additional Funding Support for Self-Sponsored
​Self-sponsored individuals may use the following additional funding support to pay for their unfunded course fee. 
This course is eligible for the funding stated below. 
Please click on the links of the funding to check if you are eligible. ​​

Send me Omni Commerce Retail Brochure today!

Brochure includes detailed course outline.