Manage An Online Business
Next intake for Day Class
12-16 Nov (Mon-Fri)
Next intake for Night Class
19-30 Nov (Mon- Fri)
What is an online business?
√ The new age customers
√ Omni Channel Retailing
√ Other trends – crowd sourcing, virtual currencies, SNS, search engines and more
Should you start an online business?
√ Advantages and disadvantages of an online business
√ Factors to consider before starting an online business
√ Resources required to start an online business
Where should I start an online business?
√ The types of online platforms
√ Select a suitable online platform
√ The legal considerations
How do I manage sales operations?
√ The process of sales transaction
√ Manage issues on receiving online orders and payment
√ Fulfill the orders – logistics and inventory control
√ After sales service
How do I manage online security?
√ The types of online frauds
√ Prevent, reduce and handle online frauds
√ Tools for online protection
How do I market my online business?
√ The types of online marketing and tools available
√ The types of offline marketing
√ Suitability of each marketing activity for your online business
√ Review the effectiveness of your marketing activity
Facts and more...
√ Evil in the Internet
√ Social Media : PR Engine or Disaster
√ Government Support Schemes
Singaporean / Singapore PR
Enjoy 70% funding
Singaporean 40 years & above
Singaporean / SPR sponsored by SMEs*
Enjoy 90% funding
* Reimbursement of $168 under ETSS.
Workfare Training Support (WTS) recipient
Enjoy 95% funding