Social Media Crisis Management
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While social media can be an essential tool to increase brand awareness, drive customer engagement, and ultimately bring in sales, a social media crisis can be extremely damaging to brands. In today’s connected world, a poorly managed event on social media can explode into a public outrage. Business with a robust social media crisis management strategy can prevent small issues from spiralling into a full-blown social media crisis. Learn how business can prepare and set strategy to minimize permanent damage to the brand and business during a social media crisis.
Social Media Crisis Management masterclass offers a strategic groundwork map in response to social media crisis.
Self-sponsored individuals may use their SkillsFuture Credit to pay the nett course fee/s.
Singaporean / Singapore Permanent Resident
Enjoy 70% funding
Singaporean 40 years & above
Singaporean / SPR sponsored by SMEs*
Enjoy 90% funding
* Reimbursement of $150 under ETSS / SkillsFuture Mid-Career Enhanced Subsidy.